Investment advisers are required by law to inform their clients of their policies regarding privacy of client information. We are bound by professional standards of confidentiality that are even more stringent than those required by law. Federal law gives the customer the right to limit some but not all sharing of personal information. It also requires us to tell you how we collect, share, and protect your personal information.
I. Types of Nonpublic Personal Information (NPI) We Collect
We collect nonpublic personal information about you that is either provided to us by you or obtained by us with your authorization. This includes your month and year of birth, current and historic account balances, income and tax filing information, and any other financial or demographic information you choose to share.
When you choose to connect a financial account in Tobi, we use a service called Plaid to securely connect your account. By proceeding, you authorize Tobi and Plaid to transmit, collect, and process your information from your financial institution to provide the Services you request. Your data is handled under both Tobi's Privacy Policy and Plaid's End‑User Privacy Policy. You may manage or revoke your connections at any time in the Tobi app or by visiting the Plaid Portal at my.plaid.com.
- What we request: Only the data necessary for the requested feature (e.g., account and routing numbers, selected accounts, and related metadata). We do not receive or store your bank credentials.
- Your choices: You can disconnect a linked account at any time; upon disconnection, we stop receiving new data from that account. Previously stored transaction and balance data is retained while your account is active to support ongoing financial guidance and historical analysis, but is excluded from active features. You may also revoke Plaid's access at any time via my.plaid.com. Upon account termination, all personal data is deleted or de-identified in accordance with our data retention policy.
- No sale of data: Tobi does not sell your personal information.
To protect your privacy, we will only ask you to provide the month and year of your birth, which will be used to estimate your retirement readiness and provide related financial guidance.
We use cookies, pixels, and similar technologies to understand how you use our services, improve performance, and personalize your experience. For more details, and to adjust your preferences at any time, please see our Cookie Policy page.
If you are a new customer we may begin sharing your information on the day you sign our agreement. When you are no longer our customer, we may continue to share your information only as described in this notice.
II. Protecting Confidentiality of Current and Former Client's Information
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law, including computer safeguards and secured files and buildings.
Definitions
- Affiliates – companies related by common ownership or control. They can be financial and non-financial companies.
- Non-affiliates – companies not related by common ownership or control. They can be financial and non-financial companies.
- Joint marketing – a formal agreement between non-affiliated financial companies that together market financial products or services to you.
Reasons We Can Share Your Personal Information (and You Cannot Limit)
- For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations.
- For our marketing purposes — to offer our products and services to you.
Reasons We Will NOT Share Your Personal Information
- For joint marketing with other financial companies.
- For our affiliates’ everyday business purposes — information about your transactions and experiences.
- For our affiliates’ everyday business purposes — information about your creditworthiness.
- For our affiliates to market to you.
- For nonaffiliates to market to you.
Contact Us
For questions, please contact us at support@tobiwealth.com.